How to order?
If you have found a product and want to order the product, first choose the number of items you would like to order. In some cases you can also make an option choice. Once you have made your final choice, click on the "Order" button.
You will then go to your shopping basket. If you want to order more products, click the "Continue shopping" button. If you have an action or discount voucher, fill it in in the appropriate input field and click on the "Add" button. If you want to make the order final, click on the button "Order these articles".
Now you see a screen divided into four steps:
1. If you already have an account you can log in (see blue bar)
2. Enter your personal details and continue with ordering
Have you ordered before with us:
Click on the link "Do you have an account? Click here to log in." in the blue bar at the top of the page. A login popup window opens and you can enter your previously entered username and password. Your known details are automatically filled in. You can now choose your payment method. Then you must accept the terms and conditions and you can choose to sign up for the newsletter. If you agree, click on "Pay with payment obligation". If you do not agree, click on "Go back".
Order for the first time:
Under the header personal data you fill in all required information. Then choose your preferred payment method. Under the header "Control" you can once again check your order and submit comments with the order that we will read and process. Below there are 3 selection boxes to see. The general conditions must be read and accepted. If you check the box "Save my details for a next time", your data will be saved for a possible next order. You can then log in with your chosen username and password. Do you have problems logging in? Mail us at firstname.lastname@example.org. If you tick the last checkbox, you will be regularly informed by a newsletter. When you have finished, click on "Order with payment obligation" if this is not the case, then click on "Go back".
Can I pay safely on Baitboats-Europe.com?
Baitboats-Europe.com uses a secure Payment Service Provider ... CCV Pay. By outsourcing all our payments to CCV Pay you can safely pay with us. We use SSL (a secure connection). You can see this at the lock in the address bar, followed by https://. If you still have questions, mail us at email@example.com.
Which payment methods on Baitboats-Europe.com?
With iDEAL you can safely and easily pay online on our website. You pay quickly and securely via your own trusted internet banking environment.
No extra transaction costs, if you pay via iDea (not available for every European Customer).
Bancontact is the most popular payment method in Belgium. This payment method is also accepted by us. By now more than 80% of the Belgian webshops use Bancontact / Mister Cash as a payment method.
We do not charge additional transaction costs for the use of this payment method.
The online payment method Giropay is very popular with German consumers. The payment process is very similar to iDEAL. It is safe and trusted and runs completely through the consumer's internet banking environment. Over 80 percent of German banks have a connection.
SOFORT Banking is an international payment method that allows direct payment by bank. SOFORT Banking is available in 13 countries, including Germany, England, the Netherlands, Belgium, France and Spain. (available in: Germany, Austria, Switzerland, Hungary, Poland, Italy, Spain, France, United Kingdom, Belgium and the Netherlands)
Fast and secure online payment? PayPal makes it possible: no hassle with time and again filling in credit card numbers or address details, you pay with your e-mail address and password. We do charge transaction costs for this service.
The Paypal costs are charged to the customer, these amounts to 2.9% of the order sum.
Our payment platform also supports credit card payments. Pay with us safely and easily. Additional security measures have been taken by using the so-called securecode. If you want to know more about this, check the website of your credit card provider. We support Visa and Mastercard credit cards.
For the use of credit cards, we must charge a fee of 1 euro.
We also support the use of debit cards. The eMaestro is Mastercard's debit card. eMaestro enables consumers throughout Europe to make online payments easily and securely with their debit card. By offering eMaestro as a payment method, our customers can make use of it
a safe and practical payment method. As with MasterCard, the security protocol MasterCard SecureCode also provides extra security here. For the use of this payment method we charge 1 euro transaction fee.
Bank transfer / advance transfer:
You also have the option to transfer the order sum to our account in advance. If you confirm your order, you will receive an invoice. You can then pay this as soon as the money has been received, we will send the goods the same day.
To pick up:
There is also the possibility to collect your order in our warehouse. If you have time you can view our showroom right away.
Deventerse weg 39
The Netherlands, Belgium, Germany, Czech Republic, Poland, Romania, Slovakia & Hungary:
Orders over € 45, - =======> Free
Orders under € 45, - =======> € 4.99
Letterbox package under € 45, - ==> € 3.00 (the Netherlands only)
Austria, Slovenia, Lithuania & Great Britain:
Orders over € 75, - =======> Free
Orders under € 75, - =======> € 9.99
France & Italy:
Orders over € 100, - =======> Free
Orders under € 100, - =======> € 14.99
Croatia, Bulgaria, Greece, Spain & Portugal:
Orders over € 150, - =======> Free
Orders under € 150, - =======> € 19.99
Click on "My Account" at the bottom left after logging in. You can now view and / or change the following items.
Baitboats-Europe.com Reward points:
Your total number of points saved.
All your previously placed orders.
All your previously entered data can be changed (if desired) here.
Here you can change your password.
Login on Baitboats-Europe.com
Do you already have an account on Baitboats-Europe.com? Then click on "Login" at the top right of the window. Two fields appear at the top. You can enter your username and then your previously chosen password, then click "Login".
Experiencing problems with login?
Did you forget your password? No problem. Click on "Register" in the upper right corner. Halfway through the page a "Existing customer" appears with a "Forgot password" button below. You will now be prompted to enter your current user name. You will receive an e-mail within a few seconds with instructions to reset your password.
Still login problems? Mail us at: firstname.lastname@example.org.
Register on onestoptackle.com?
Do you want to register at Baitboats-Europe.com? Then click on "Register" in the upper right corner. Under the heading New customer you can register as a new customer. You must enter at least all mandatory data. The more data you enter, the better we can be of service to you in the future. If you have entered all as you wish, click on "Register as new customer".
With your first registration you immediately earn your first 50 Baitboats-Europe.com loyalty points! These will be credited to your account after registration. If you have also signed up for the newsletter, you will immediately receive 50 Baitboats-Europe.com loyalty points.
Pickup from Baitboats-Europe.com warehouse?
Baitboats-Europe.com also has a pick-up location, during the ordering process you can indicate that you prefer to collect your order (step 2 in the ordering process). There are no extra costs involved. If you make an appointment for pickup via the contact form or via email@example.com, we will gladly help you further.
Our warehouse/ store:
Deventerse weg 39
Do you have a trial period at Baitboats-Europe.com?
At Baitboats-Europe.com you have 14 days to change your mind. This means that you are allowed to return your ordered product within the specified 14 days. This is allowed in the following cases:
- Does the product not meet your expectations
- You do not like the product
- You have changed your mind
How do I return an item?
Not happy, money back?
If you want to make use of the trial period, you must have returned your package within the specified 14 days. We will then refund your money within 14 days to your specified bank account. If you wish, you can also choose a replacement article.
What are the warranty conditions on Baitboats-Europe.com?
Everyone who buys a product is legally entitled to a good product. That is the legal guarantee (conformity).
The following warranty conditions of Baitboats-Europe.com are in place:
- You have the right to 2 years warranty from Baitboats-Europe.com on your purchase after purchase date
- If your product contains manufacturing defects, your product shows defects and does not work properly, we will replace or repair this for you free of charge. After evaluation, Baitboats-Europe.com itself will decide to replace or repair.
- Your guarantee will expire if you carry out your own repair work on the purchased product.
- You can not invoke your warranty period in the event of damage caused by your own fault.
If your purchased product does not work properly, you are entitled to repair (or replacement).
Repair within the warranty period:
- If your purchased product shows imperfections or defects, we will repair this free of charge and return the product to you free of charge
Repair outside the warranty period:
- We charge small costs (depending on the type of repair) for repairing your product outside the warranty period. The shipping costs will also be charged for returning the product.
How does the Baitboats-Europe Loyalty Program works and how can I earn loyalty points?
It is possible to save points on Baitboats-Europe.com.
How does it work?
- Every purchase on Baitboats-Europe.com is worth a certain number of points, the number of points can be seen in the detailed product description
- If you made a purchase on Baitboats-Europe.com, these points will be credited directly to your personal account
- If you have a personal account and are logged in, you can consult your current points
- Every saved Baitboats-Europe.com item is worth 0.10 euro cents in the webshop
Redeem savings points?
- You can decide for yourself when you redeem your points
- You can decide how many points you will use during the checkout process
- Your saved points will not be lost